Customer Support
For questions about your order, shipping, returns, sizing, or anything else, please contact us at:
Customer Support Hours
Our team is available during the following hours:
| Time Zone | Hours |
|---|---|
| Hong Kong (HKT, UTC+8) | Mon – Fri, 10:00 – 18:00 |
| New York (EST, UTC-5) | Mon – Fri, 21:00 – 05:00 (previous day) |
| London (GMT, UTC+0) | Mon – Fri, 02:00 – 10:00 |
Note: Hours may vary during public holidays.
For inquiries, please email us at support@inknotslab.com.We aim to respond within 1–2 business days.
Collaborations & Business Inquiries
For collaborations, creator partnerships, wholesale opportunities, media, or other business inquiries, please contact: